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Error saving convention card The system will not allow me to save a personal convention card

#1 User is offline   Rosesm 

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Posted 2020-December-23, 03:51

I am using BBO on a laptop. In general have had no problems at all, but when I try to save a convention card, I get the error message ERROR SAVING CONVENTION CARD with no other information.

Has anyone else experienced this?

I have emailed BBO support and have had prompt responses, (make sure I'm logging into v3 - I am, and info on how to create/edit c card - I know) but so far no explanation or solution.
Update - my mistake - now solved
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#2 User is offline   DJNeill 

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Posted 2021-February-22, 09:01

View PostRosesm, on 2020-December-23, 03:51, said:

I am using BBO on a laptop. In general have had no problems at all, but when I try to save a convention card, I get the error message ERROR SAVING CONVENTION CARD with no other information.

Has anyone else experienced this?

I have emailed BBO support and have had prompt responses, (make sure I'm logging into v3 - I am, and info on how to create/edit c card - I know) but so far no explanation or solution.
Update - my mistake - now solved


What was the solution? I am now having the same problem.
Disabling Bridge Solver extension in Chrome fixed it for me.
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#3 User is offline   pescetom 

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Posted 2021-February-22, 12:13

View PostDJNeill, on 2021-February-22, 09:01, said:

What was the solution? I am now having the same problem.
Disabling Bridge Solver extension in Chrome fixed it for me.


The remedy is worse than the disease :)

In any case I just tried and found that I can save cheerfully with Bridge Solver enabled.
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#4 User is offline   DJNeill 

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Posted 2021-February-22, 12:59

View Postpescetom, on 2021-February-22, 12:13, said:

The remedy is worse than the disease :)

In any case I just tried and found that I can save cheerfully with Bridge Solver enabled.


Yes, could have just been coincidence, that any reload of the site would have fixed it, sigh.
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