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Confusion about split server Where have all my old friends gone - long time passing

#21 User is offline   deuce_orig 

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Posted 2020-May-14, 11:26

@diana_eva

I want to add that I am on a new Chromebook and I cannot get to the "slider-bar" on the "People Tab" to go down my page and see who is online besides the 15 or so shown at the top.


A VERY SKINNY slider bar momentarily appears, but when I try to capture it with my mouse-pointer, no luck and then it disappers.

I have used both the +/- font size button in keyboard controls, and the horizontal widener/narrower function, but neither works.

Any insight, anyone? If this doesn't go to @diana_eva, to who and where of IT Druid Central at BBO should I send it?
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#22 User is offline   kibsbobs 

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Posted 2020-May-14, 11:31

View PostISIRTA, on 2020-May-14, 07:35, said:

The switch has been an absolute disaster. I have had a number of players who have not received invites to a table. The solution seems to be to set up a new player id. Reminds me of the old saying if it ain't broke don't muck around with it.


If you can ask everybody to go to casual server, they will get invited. Or is this not possible. I can't see how a new ID will help any.
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#23 User is offline   arrow 

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Posted 2020-May-14, 11:31

Solution...for those of you who cannot contact friends when in Casual etc.
When you first log on (or at any time) go to bottom right of the 'People' tab and check the SHOW OFFLINE button to ON, make it orange.
Now you will see all your contacts, in alphabetically order, those off line will be marked with red buttons, those online with green, those online and playing with yellow.
You can send a message to any of your contacts now, regardless of where they or you are.
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#24 User is offline   kibsbobs 

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Posted 2020-May-14, 11:34

View Postnorm5733, on 2020-May-14, 05:27, said:

I recently joined BBO in common with friends at my bridge club. Due to the age of my computer(XP), I can only use the old flash system, but since May 11th, despite the efforts of all my friends, no play invitation can reach me. It's clear from what I read here and from trying to use your Help address that nothing can be done. I can still drop in on strangers' games, but not my friends! Can't wait for the clubs to re-open!


Could you ask your friends to also log on to the old version? That would solve the problem for you.
I also believe the Flash version will be retired soon - so you may have to look into new hardware.
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#25 User is offline   pescetom 

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Posted 2020-May-14, 12:32

View PostMRTRUB44, on 2020-May-14, 04:10, said:

When logging in to BBO, could you please display the software version after
"Bridge Base Online Home"
When I login (through windows) I get a bridgebase.com/v3/ displayed as the address - I hope that does not mean I am back on version 3.
This is standard good programming practice, and has been for decades. Also, it is very easy to do.


I would add that one should be able to discover the version under 'Help'/'About...' in both the web client and the app.
This too is standard good programming practice and has been for decades and is very easy to do .
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#26 User is offline   dsLawsd 

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Posted 2020-May-14, 13:49

View Postwestwind3, on 2020-May-14, 03:06, said:

It is even more bizarre !!

This server "switch" only happens on the HTML version (5.6). All'newbies' are automatically on this version
Most 'oldies', say members for over a year, are on the Flash Version ( which, rightly so, will be retired at end of 2020 ) , or even the Windows version.

So, if a "newbie" logs in and decides to maybe play in the Relaxed Club ( or the Main club) , then they are switched to the Casual server. So now they cannot see their 'oldie' , experienced BBO members, and the endless confusion begins.

The 'oldies' are still on the Flash version. And of course they don't have a clue what is the difference between HTML5 and Flash, and of course they don't know if they are on version 4.x or 5.x ( BBO is the only software in the world that does not tell you what version number you are using ) .

Hence more confusion , 'oldie' tells 'newbie' friend you are not logged on , no I am , yes , you are not !! Brilliant.

The Main Bridge Club has been the " heart & soul " of BBO for the 15 years that I have been a member. You log in , see what friends are on-line, some maybe are kibbing a team match, invite a table. Now if you start a table, you can end up having to make a mobile call to ask them to switch.

And if they are on Flash version, well , they cannot move to the Casual server anyhow !! , totally bizarre !!
So now exit your table and ask them to set up a table , or make another mobile call !!

For now, the 'oldies' do not seem to be screaming at this crazy change, but that is because they are mostly still on the Flash version.
So if they start a table , they can see all their friends , many of whom might be e.g. kibbing a JEC match, ( except 1 or 2 who might be on 5.6 on the casual server ), and invite as before.
Everything looks fine :) , they are not screaming at BBO

BBO , we do understand that servers need to be upgraded , but this is NOT THE WAY TO DO IT . Invest in hardware, test and prepare, and THEN do a clean switch over with minimal down-time

Stay safe all !!

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#27 User is offline   Georooney 

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Posted 2020-May-14, 19:08

It seems bizarre that I can only see some of my friends online. I have to keep switching back and forth between servers to find them. Please make this seamless asap!
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#28 User is offline   Georooney 

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Posted 2020-May-14, 19:13

So how is it that when I first log in, I can see some (but not all) of my friends who are playing in the relaxed room. Furthermore, I can jump to their table to kibbitz without the need to move to the casual server.

I think I will be going back to the old Flash Player BBO site until this gets straightened out. At least there I can see all my friends all of the time.
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#29 User is offline   Georooney 

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Posted 2020-May-14, 19:21

I can appreciate that BBO needed to do something in a hurry to prevent the overloaded server from going down. For that, I'm grateful.

My hope is that they will eventually integrate the two servers in such a way that friends can see and chat with each other independent of which area they may be in.

As difficult as it may be, consider the alternative! :)
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#30 User is offline   sfi 

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Posted 2020-May-14, 19:34

View PostGeorooney, on 2020-May-14, 19:21, said:

My hope is that they will eventually integrate the two servers in such a way that friends can see and chat with each other independent of which area they may be in.

From what I have read, there is no doubt BBO is working to do just that. This confusion can't be good for them either. Already they have released new versions for mobile devices, so give them a bit of time.
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#31 User is offline   chmtc 

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Posted 2020-May-14, 23:31

Hi,
Just a suggestion to BBO admins :)
It could be very profitable to consider a migration to a Cloud solution for the BBO application with principal advantages :
- no more adware investment nor management. Just focus on the application
- improved availability
- improved elasticity
- auto-scaling and load-balancing facilities
- pay only what you you use

Consider for example AWS solutions

Best Regards
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#32 User is offline   paulg 

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Posted 2020-May-15, 00:50

View Postchmtc, on 2020-May-14, 23:31, said:

Hi,
Just a suggestion to BBO admins :)
It could be very profitable to consider a migration to a Cloud solution for the BBO application with principal advantages :
- no more adware investment nor management. Just focus on the application
- improved availability
- improved elasticity
- auto-scaling and load-balancing facilities
- pay only what you you use

Consider for example AWS solutions

Best Regards

If scaling BBO was purely down to the provision of hardware infrastructure then this would appear attractive.

Unfortunately, as has been explained in many places, it is not.

Pushing cloud marketing is not helpful.
The Beer Card

I don't work for BBO and any advice is based on my BBO experience over the decades
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#33 User is offline   BillHiggin 

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Posted 2020-May-15, 00:58

View Postarrow, on 2020-May-14, 11:31, said:

Solution...for those of you who cannot contact friends when in Casual etc.
When you first log on (or at any time) go to bottom right of the 'People' tab and check the SHOW OFFLINE button to ON, make it orange.
Now you will see all your contacts, in alphabetically order, those off line will be marked with red buttons, those online with green, those online and playing with yellow.
You can send a message to any of your contacts now, regardless of where they or you are.


Tried it! Like it (almost).

I would be alot happier with the split server situation if I could see this list but without the actual "offline" entries. Perhaps time has caused by "following" list to bloat somewhat, so the inclusion of actual offline entries means I must scroll a lot to scan it all (I remember the older windows version that would display everybody in a list that was so huge that it might as well have shown nobody).
You must know the rules well - so that you may break them wisely!
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#34 User is offline   westwind3 

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Posted 2020-May-15, 03:09

Surely the simplest solution is to just move the Main Club to the Competitive Server and charge it just like the Robots , 1$ ( or more ) a week to host a table. That will keep the casual crawlers out, and still the nearly-free ethos of BBO .

The Main Club IS competitive, it always has been,you will see "real" not "BBO" WORLD-CLASS players there.

And yet we have Solitaire and BridgeMaster and Bidding Practise in the Competitive section ,bizarre !!
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#35 User is offline   tibaba 

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Posted 2020-May-15, 08:21

cuando cliqueo informal y quiero invitar a un amigo a jugar ellos aparacen como desconectados anes de cliquear informar los veo concectados y cuando paso a informal desaparacen
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#36 User is offline   zander1124 

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Posted 2020-May-15, 14:42

How do I find out what version I am using n my Mac.
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#37 User is online   hrothgar 

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Posted 2020-May-15, 14:44

View Postzander1124, on 2020-May-15, 14:42, said:

How do I find out what version I am using n my Mac.


If you use the url www.bridgebase.com to connect to BBO, you're using the latest release

if you use something like https://www.bridgeba...p?cb=5UditqEZw6 then you're using the Flash version
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#38 User is offline   johnjo42 

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Posted 2020-May-15, 16:01

What is confusing is that there are now two Acol Clubs. One on the new server under "casual" and the original one on the old server which is only accessible to people like me using the old Windows software (which I very much prefer). So instead of there being over 150 tables in the club there were only 30 or so in the "old" club and over 100 in the "new" club.
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#39 User is online   hrothgar 

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Posted 2020-May-15, 16:04

Much as I prefer the Windows version and the Flash versions to the new HTML implementation, I am starting to wonder whether BBO should deprecate them
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#40 User is offline   normw 

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Posted 2020-May-15, 17:31

when I click casual, it doesn't take me to the casual server? On my phone it did, but on my desktop, I was left in limbo.
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