Whenever I try to 'remove' a player from a table I am hosting, it results in an error being displayed: "Permission denied". Why? Is it related to being a new BBO user? What are the requirements for this function?
I generally only attempt to do this when a player appears to be 'stuck'. I know the software is supposed to do this automatically, but it will sometimes fail to do so.
I am left having to abandon the table myself, which I dislike doing in part because it would affect my board completion rate.
TIA,
Memus.
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Questions about 'removing' players and auto-removal.
#2
Posted 2015-September-24, 14:52
I would like to know that too. I would also like to know the rules for being a host. I can't seem to find them.
And how do you remove a 'stuck' player or one who bids 7NT for the heck of it?
And how do you remove a 'stuck' player or one who bids 7NT for the heck of it?
#3
Posted 2015-September-27, 20:06
For anyone else who is curious, the answer seems to be 100 logins. I can now 'remove'.
But...5 days after posting this query there is no reply from BBO?
I realise that I could have asked a 'Host', but having looked through all the BBO help documents I could find (and these forums, and a web search) I though it would be useful to ask the question here for prosperity.
It's unfortunate that what will be recorded is frustration and disappointment.
But...5 days after posting this query there is no reply from BBO?
I realise that I could have asked a 'Host', but having looked through all the BBO help documents I could find (and these forums, and a web search) I though it would be useful to ask the question here for prosperity.
It's unfortunate that what will be recorded is frustration and disappointment.
#4
Posted 2015-September-28, 10:24
In general, a more reliable way to get technical support is by emailing support@bridgebase.com.
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