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unable to see hand histories both myhands and in BBO

#1 User is offline   rahulc 

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Posted 2024-September-28, 14:55

Over the past few days I've been unable to see the history after tournaments or team games. I can see it during the game just fine. Afterwards, both in myhands and in BBO I cannot. I tried clearing my cookies and site data, after which I can now see only my most recent tournament (again both in BBO and on myhands) but not anything before that - repeating that step did not let me see a different one.

On my mother's computer (5nick) we were also trying to look at one of her games after it finished, couldn't either on BBO or on myhands. But now I can see that one on myhands, haven't tried on her BBO itself again. https://www.bridgeba...&username=5nick

My recent tournaments:
This one I can see - https://webutil.brid...471400&u=rahulc

vichill, no boards: https://webutil.brid...6945-1727309823
https://webutil.brid...6797-1727305235

Even all of my ACBL NAOBC events are not visible. Given the cost one would like to be seeing those properly!
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#2 User is offline   diana_eva 

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Posted 2024-September-28, 14:59

Hi. We are in the process of migrating some older hand records to a new system (this maintenance wasn't planned, otherwise we would have given a heads-up).

I want to assure you that no results are lost, and everything will be restored in a couple of days once the migration is complete. In the meantime, hand records for recent games (like today, tomorrow, etc.) will still be available as usual.

Sorry for the inconvenience — we're working to make this as smooth as possible.

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