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Join Prime

#1 User is offline   mikiego 

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  • Group: Members
  • Posts: 3
  • Joined: 2011-May-13

Posted 2024-June-12, 17:19

I tried to join Prime, but the system asks me to enter credit card information.
To do this, I purchased 2 times 10 BB$, but the system refused to save the card information.
It was impossible to check the field "Save data CC"
Can someone help me?
0

#2 User is offline   diana_eva 

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  • Joined: 2009-July-26
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  • Location:bucharest / romania

Posted 2024-June-13, 01:52

View Postmikiego, on 2024-June-12, 17:19, said:

I tried to join Prime, but the system asks me to enter credit card information.
To do this, I purchased 2 times 10 BB$, but the system refused to save the card information.
It was impossible to check the field "Save data CC"
Can someone help me?


Make sure to allow cookies. As far as I recall, if your IP doesnt match the card, you can purchase but you cant save the card or use it to subscribe. You should be able to simply add your card on file without making a purchase every time, by clicking "Change credit card or update personal information"

Our team at accounting@bridgebase.com can assist with any purchase related matters, and they can also assist if you wish a refund on the 2 x 10 BB$ you purchased while trying to subscribe.

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