1) The navigation is difficult/confusing
This is strange to me because, as far as I can tell, the most important navigational aspects of both clients ("List all tables" in the web client and "Click to play or watch bridge" in the Windows client) are almost exactly the same in terms of both function and structure.
Both clients have several other top-level menu items in common (like "Help me find a game", "Vugraph", "Masterpoints and Races", "ACBL World", and "Robot World"). In general these work exactly the same way in both clients (although "Help me find a game" is significantly more powerful in the web-client).
It is true that the web-client has several additional (and IMO useful) top-level menu items that are either unavailable or harder to access in the Windows client, but I would have thought that many people would see many of these as a convenience.
What am I missing?
2) Too many bells and whistles
Some examples would be helpful as I have absolutely no idea what aspects of the web-client these comments are referring to. Besides that, I would have thought that most Forums regulars would be the type of people who would like bells and whistles
In our design of the web-client we actually went out of our way to either leave out or semi-hide a lot of the bells and whistles that are present in the Windows client and that we thought that few people understood or used. We tried to make the web-client simpler.
Meanwhile the web-client has a lot of (IMO) great features that are not available in the Windows client, but I don't see how any of these get in the way for those who don't want to use them. Also, the implementation of some features common to both clients is (IMO) much superior in the web-client. It would be helpful for me to know which features are thought of as "bells and whistles" and how people who are not interested in these features think they hurt user experience.
I am trying to keep an open mind and there have certainly been some legitimate complaints expressed in this thread. However, unless some of you can enlighten me about the two points above, it will be hard for me to conclude that such complaints are the result of anything other than lack of familiarity.
Fred Gitelman
Bridge Base Inc.
www.bridgebase.com

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ing) tr. v. - Any bid made by bridge player with which partner disagrees.