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- Our software has changed and improved more quickly and more dramatically than the software of other online bridge services
- That we are more receptive to suggestions for changes than the companies that run other online bridge services
- That we actually implement a much larger % of suggestions than the companies that run other online bridge services
- That when we refuse to implement what seems like a good suggestion we generally have what we think are good reasons and we try to share these reasons with our members (and that most software companies do not do this)
Even if you buy all of this, if you have been paying attention you will have noticed that it has been several months since we have released a new version of BBO. For most online bridge companies that would not be unusual (most tend to go for several years without any major changes), but for BBO this has been an unusual time.
The reason is that we are working on something entirely new. The existing BBO software has essentially been put "on hold" while we work on this new project. I am sorry about this, but in order to get the new software written in any reasonable time frame, this policy is a practical necessity.
Please keep making suggestions - they all get read. But please do not be disappointed if we don't respond to every suggestion or if the rate of change of the existing BBO software continues to be slow.
I am hopeful that most of you will be happy when you see what we are working on. Sorry that I can't provide any more details now - hopefully the wait won't be too much longer.
Fred Gitelman
Bridge Base Inc.
www.bridgebase.com
You also stated something to this effect back in mid- March, and I believe even earlier than that as well. Of course, you should realize that if you keep making statements like this, sooner or later, the users will start to get antsy for details.
I think all of us realize (and acknowledge) what a fine job you have done with the current BBO software, even if it is not "perfect" in every possible way. You simply cannot make everybody happy all of the time. Design "flaws" are inherent to any user application design. They aren't really 'flaws", it is simply impossible to forsee what each individual user will consider to be "ideal" for them. You must try to make as many people as happy as possible with one design.
I commend you on your approach when it comes to making decisions regarding software changes in this regard. Your reasons and explanations for making (or not making) changes have always been well explained in the past, and I believe you will continue to do so. The fact that you do take the time to at least explain why you will not be implementing something, at least lets the users know that you at least heard and considered the request and made a decision accordingly, as opposed to the other sites where user requests just went off into never-never land with no response. This is one of the many things that makes BBO the great site that it is.
With all of that said....when can we expect some details? When you alluded to soon in mid-march, I thought we would be hearing something in 3-6 weeks. Now you still say "soon". Is that another 6 weeks, or 6 months?
I don't think anyone needs a detailed and comprehensive list of every individual feature or improvement at this time. But some hints would be nice.
Will the new software allow for the running of a real Swiss team tournament?
Will the new software allow for seeding across sections/tournaments?
Will the new software allow for real accredited ACBL sectional/regional level tournaments to be performed online, instead of just "online-unpigmented" tournaments?
Have any improvements been made to the "cheating" aspects of kibitzing tournaments?
Will it be possible to "record" a vugraph for a pay-per-view later? I would like to have been able to watch most, if not all of the Cavendish. Work precludes that. It would be nice to have an option to pay a small fee to watch it at my convenience later.
Of course, you can still say "I am not prepared to provide any information at this time", and if you do, I am certain that you have your reasons for doing so and I will accept it.
But your "secrecy" now is, at least to me, giving the appearance of being in conflict with the forthcoming nature that BBO has always had with its users in the past. This is starting to concern me, although my concern may be totally unwarranted. It could just be you are too busy at the moment to write up a summary of the new design, and don't wish to do so until its completed. Or you feel that a complete and detailed summary is necessary and don't wish to release details on a piecemeal basis.
However, I will share with you that I was on "friendly" terms with the programmers and adminstrative staff at eBridge. I could make suggestions for the software, and they were usually implemented on a fairly timely basis. At least until such point in time, as they began to have cash flow problems, or got greedy (I am not certain which the real problem was). When they reached this point, the programmers and administrators became less and less responsive to user requests, and less forthright with their users.
Now granted, eBridge was a paid subscription so I had more of a vested interest in how that site was operating. Changes made (or not made) affected my decisions regarding subscription renewals and monies that I had already paid for the current 2 year subscription that I had. I was not thrilled when they sold out to WorldWinner when I had a year and a half remaining on my subscription.
Unfortunately, I am starting to get the same "queasy" feeling regarding your current unwillingness to provide any information as I was when eBridge began its demise, and especially without any explanation of why you are unwilling to offer any details considering the forthrightness we have experienced in the past.
It almost strikes me as if Microsoft/MSN is intending to buy or partner with BBO in some regards. Given Bill Gates' interest in bridge, I do not for one minute believe that he would drop Bridge from MSN games, with no intent to replace or promote the game. I know he is a fan and user of BBO. I would not be surprised if Microsoft programmers or design team(s) are helping you with the redesign before the announcement. I would not be surprised if those same people then become responsible for integrating subsequent changes at a possibly faster rate. I would not be surprised if you are not under some sort of contractual/business agreement where you cannot say anything regarding this.
All of this, of course, is strictly speculation on my part. I really hope that it isn't the case, as I think it would be the beginning of the end for the site as we know it. But lets face it, we are all bridge players at heart, and I am certain you would rather be out at a tournament, than stuck somewhere having to program or listen to drivel like I just typed.
Of course, please feel free to tell me if I am totally off base. Or delete this post if I am too close to being right and the cat can't be let out of the bag yet.

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