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instant tournament access problem

#1 User is offline   suzydiam 

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Posted 2022-February-01, 07:17

I started playing instant tournaments in december. The last several weeks i can not access them on my computer. I can access on my phone. I wrote bbo support and it was not helpful. They assumed i couldn't access bbo. I can can play club games bbo games just not instant tournament. I thought maybe there was a max number per month but now it is a new month and I still can't access.c
any ideas?
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#2 User is offline   smerriman 

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Posted 2022-February-01, 12:34

What does "cannot access" mean? Do you not see the Instant Tournaments button at all when clicking on Solitaire, or something else?
A better handviewer
Reverse engineering GIB, part 1: A treatise on the insanity of bidding simulations
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#3 User is offline   pigpenz 

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Posted 2022-February-01, 13:06

no error msg for poor completion %....thats usually the main reason.
Using a VPN?
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#4 User is offline   Huibertus 

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Posted 2022-February-02, 09:17

If have noted these tournaments recently have intermittend error messages stating something like "currently not available, try again later" and later it does work indeed.

This is a recent issue that I have seen a couple of times over the past weeks.

They must have updated something without properly testing the change.
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#5 User is offline   Jacoby5 

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Posted 2022-February-02, 10:54

HOW DO YOU GET INTO A SPEED INDIVIDUAL 12 BOARD CONTEST WHEN YOU ARE DELETED??
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#6 User is offline   inna_eli 

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Posted 2022-February-02, 12:47

I'm having the same problem. The error message is:
"Weekly Free Instant is temporarily not available. Please try again later."
It started 2-3 weeks ago and I cannot play also via mobile.
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#7 User is offline   suzydiam 

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Posted 2022-February-02, 18:06

 smerriman, on 2022-February-01, 12:34, said:

What does "cannot access" mean? Do you not see the Instant Tournaments button at all when clicking on Solitaire, or something else?


I see the instant tournament button but when I push it no response like it is dead not error or check back nothing
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#8 User is offline   suzydiam 

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Posted 2022-February-02, 18:08

 inna_eli, on 2022-February-02, 12:47, said:

I'm having the same problem. The error message is:
"Weekly Free Instant is temporarily not available. Please try again later."
It started 2-3 weeks ago and I cannot play also via mobile.


I dont get an error message. All the instant tournament buttons are frozen but I can acces speedball club games etc
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#9 User is offline   suzydiam 

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Posted 2022-February-02, 18:10

 pigpenz, on 2022-February-01, 13:06, said:

no error msg for poor completion %....thats usually the main reason.
Using a VPN?
No I always completed. and I dont even get an error message.. It is just dead.. Weird that no one else is having similar problem. Today I couldn't buy bbo bucks clicked button and nothing

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